Group page is not functioning for some customers
Incident Report for Kindful
Resolved
This incident has been resolved.
Posted Sep 13, 2024 - 19:34 UTC
Monitoring
We've implemented a fix for the page loading issue that affected groups and contacts. We're closely monitoring the results to ensure everything is working correctly.

If you continue to have problems, please reach out to our customer support team. We apologize for any inconvenience this may have caused.
Posted Sep 13, 2024 - 17:58 UTC
Identified
We have identified the issue and are actively working on resolving the problem. If you're experiencing trouble loading any pages, please try refreshing your browser. We will continue to post updates as we work toward the solution.
Posted Sep 13, 2024 - 17:37 UTC
Update
We're continuing our investigation regarding the issue affecting the Group page and also the Contacts page. If you're experiencing trouble loading these pages, please try refreshing your browser. We appreciate your patience as we work to resolve this.
Posted Sep 13, 2024 - 16:38 UTC
Investigating
We have received reports that some customers are unable to view the Groups page. Our engineering team is actively working to resolve this issue. We apologize for any inconvenience and appreciate your patience as we work to restore normal functionality.
Posted Sep 13, 2024 - 16:05 UTC
This incident affected: CRM.